Website and Public Assistant Terms of Use

1. About these Terms

These Terms of Use govern access to and use of the Human Advisor AI website, published articles, public enquiry forms, and the Ava public assistant experiences operated by Human Advisor AI LLC. By using these public services, a visitor agrees to these Terms. If a visitor does not agree, the visitor should not use the services. If a visitor uses the public services for an organization, the visitor represents that the visitor has authority to accept these Terms on its behalf.

These Terms do not govern a paid advisory engagement, franchise relationship, employment relationship, vendor relationship, or other signed agreement. A separately signed agreement controls the services and relationship covered by that agreement if it conflicts with these public Terms.

2. Business-use scope

The website and Ava are intended for business-focused information, education, exploration, and connection with Human Advisor AI or an applicable Human Advisor. The public services are intended only for individuals who are at least eighteen (18) years old and legally capable of agreeing to these Terms. Human Advisor AI does not collect or infer age through the public assistant.

A visitor may read public content, use Ava for general business-oriented exploration, and choose whether to submit reviewed contact and business information to request a connection. Access does not create an advisory, fiduciary, agency, employment, partnership, franchise, vendor, or client relationship.

Any advisory services are provided under a separate agreement by an independently owned and operated Human Advisor AI franchise, not directly by Human Advisor AI LLC. Each franchise is solely responsible for its services.

3. Ava is an AI assistant

Ava is an AI assistant from Human Advisor AI LLC. Ava is not a person, Human Advisor, employee, licensed professional, or autonomous decision-maker. Ava’s image and voice are AI-generated.

Ava displays a short identity disclosure and ordinary-chat notice, with Privacy and Terms links available in the experience. Additional notices and consent choices appear when a visitor selects a related action, such as requesting a connection.

4. Informational purpose and human accountability

Website content and Ava responses provide general information, education, navigation, and exploratory support. They are not individualized legal, tax, accounting, financial, investment, medical, cybersecurity, employment, regulatory, or other licensed professional advice.

AI-generated output may be incomplete, inaccurate, outdated, or unsuitable for a particular situation. A visitor is responsible for reviewing information, using independent judgment, and obtaining qualified professional advice where appropriate. Important business decisions should not be based solely on an Ava response.

Human Advisor AI’s advisory approach keeps human accountability above the AI layer. A Human Advisor may help a client explore needs and options, but the client owns the final decision. No website or Ava response authorizes a purchase, vendor selection, implementation, contract, or regulated decision.

5. No guarantee

Human Advisor AI does not guarantee any result, savings amount, implementation outcome, vendor performance, response time, or business result from use of the public services. Any scope, deliverable, remedy, or service commitment must appear in an applicable signed agreement.

Public FAQs may explain that no guarantee is granted. Human Advisors may explain the scope and limitations of advisory services during the advisory process. Those explanations do not create a guarantee unless an authorized written agreement expressly states one.

6. Human Advisor connections and public forms

A visitor may choose to request contact from Human Advisor AI or an applicable Human Advisor. By submitting a connection request, the visitor affirmatively consents to delivery of the reviewed structured information to the destination disclosed before submission. Ordinary chat and a connection request are separate activities.

Submitting a form does not guarantee acceptance, delivery, response, appointment, advisor availability, service eligibility, follow-up timing, or creation of a client relationship. A confirmation page or email must not claim delivery or action beyond the state the system can verify.

The visitor must provide accurate information that the visitor is authorized to submit. The visitor should not submit sensitive personal information, credentials, payment-card data, health information, government identifiers, confidential third-party information, or information the visitor is not authorized to disclose.

7. Acceptable use

A visitor may use the public services only for lawful, good-faith business purposes. A visitor must not:

• use the website or Ava to violate law, regulation, contract, intellectual-property rights, privacy rights, or the rights of another person or organization;
• misrepresent identity, authority, affiliation, destination, consent, or the source of submitted information;
• submit secrets, credentials, malicious code, unlawful content, prohibited sensitive information, or content the visitor lacks authority to provide;
• attempt to bypass access controls, safety controls, rate limits, runtime modes, brand boundaries, advisor-placement boundaries, or server-controlled routing;
• probe, scan, interfere with, overload, disrupt, reverse engineer, extract, scrape, or automate access except where Human Advisor AI has expressly authorized it in writing;
• use responses to impersonate a person, Human Advisor, employee, professional, or Human Advisor AI;
• use the services to generate or distribute deceptive, fraudulent, harmful, infringing, or unlawful material;
• attempt to obtain another brand’s, advisor’s, visitor’s, client’s, or tenant’s information;
• use Ava as an emergency, safety-critical, regulated, or sole decision-making system.

8. Content and intellectual property

The website, Ava experience, articles, branding, designs, software, generated presentation of content, and HAA-created materials are owned by or licensed to Human Advisor AI LLC and are protected by applicable intellectual-property laws.

Human Advisor AI grants visitors a limited, revocable, non-exclusive, non-transferable right to view and use the public services for lawful internal business evaluation. This permission does not allow resale, republication, commercial extraction, model training, dataset creation, competitive replication, removal of notices, or creation of derivative products without written authorization.

Third-party names, marks, materials, and links remain the property of their respective owners. Their appearance does not imply endorsement, partnership, warranty, or responsibility unless Human Advisor AI expressly states otherwise.

Copyright, trademark, and other intellectual-property concerns may be reported to compliance@humanadvisor.ai. A report should identify the protected material, the challenged content and its location, the reporting party’s contact information, and the basis for the claim.

9. Visitor submissions and feedback

The visitor retains ownership of information the visitor submits and represents that the visitor has all rights needed to submit it. The visitor grants Human Advisor AI a non-exclusive, worldwide, royalty-free license to host, reproduce, transmit, and process that information only as needed for the disclosed purpose, subject to the Privacy Notice and applicable consent choices.

A visitor who submits feedback represents that the visitor may provide it. Human Advisor AI may use non-confidential feedback to improve the applicable service, but conversation-learning or training treatment remains governed by the separate Privacy Notice, implementation profile, and consent schedule. Feedback does not override those controls.

Subject to these Terms and any rights in underlying third-party materials, a visitor may use Ava output for lawful internal business purposes. Output may not be unique, and other users may receive similar output. The visitor is responsible for reviewing output and for its lawful use.

10. Privacy and data handling

The Website and Public Assistant Privacy Notice explains how Human Advisor AI processes information. The Privacy Notice, consent and disclosure schedule, and implemented controls govern privacy treatment. These Terms do not expand data use beyond the published notice and recorded consent.

Ordinary assistant messages are processed to generate responses. The approved International V1 profile does not retain complete conversation transcripts by default. Strict international and unknown-jurisdiction chat remains ephemeral and is not admitted to HAA learning or training. A visitor who chooses to connect submits reviewed structured fields separately; no transcript is delivered with the lead, and a labeled AI-generated summary of the conversation may be included as disclosed before consent.

A visitor should use the clear-conversation control where available and avoid submitting sensitive information. Human Advisor AI will not describe a conversation as private unless the implemented storage, provider access, retention, training use, routing, and deletion behavior supports that statement.

11. Marketing and communications

Required enquiry delivery and marketing are separate purposes. A connection request may result in operational messages needed to confirm, deliver, or respond to the request. Human Advisor AI will send marketing communications only as permitted by applicable law and the visitor’s consent choices.

A visitor may unsubscribe or opt out using the method provided in the applicable message. Opting out of marketing does not prevent service, security, privacy, consent, or transaction-related communications where otherwise permitted.

12. Third-party services and links

The website may link to or rely on third-party services such as hosting, scheduling, email delivery, analytics, model providers, content delivery, or external websites. Third-party services have their own terms and privacy practices. Human Advisor AI does not control external content or guarantee continued availability of an external service.

A link does not by itself mean Human Advisor AI endorses the third party. Visitors should review the applicable third-party terms before using an external service.

13. Availability, changes, suspension, and emergency modes

Human Advisor AI may change, limit, suspend, disable, or discontinue a public service or feature. The website or assistant may be unavailable because of maintenance, security controls, provider failure, budget limits, configuration, lifecycle state, emergency mode, or other operational conditions.

Human Advisor AI may restrict or end access when a visitor violates these Terms, creates risk, interferes with the service, or when suspension is reasonably necessary to protect visitors, Human Advisor AI, advisors, systems, or third parties. Upon termination of access, the visitor’s right to use the public services ends immediately. Provisions that by their nature should survive will survive, including provisions concerning intellectual property, disclaimers, liability, indemnity, disputes, and accrued rights.

14. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PUBLIC SERVICES AND ALL CONTENT AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” HUMAN ADVISOR AI DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AND UNINTERRUPTED OR ERROR-FREE OPERATION. HUMAN ADVISOR AI DOES NOT WARRANT ANY BUSINESS RESULT OR THAT THE PUBLIC SERVICES WILL MEET A VISITOR’S REQUIREMENTS.

Nothing in these Terms excludes a right or remedy that cannot lawfully be excluded.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUMAN ADVISOR AI AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL, ARISING FROM OR RELATING TO THE PUBLIC SERVICES OR THESE TERMS. THEIR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT THE VISITOR PAID HUMAN ADVISOR AI FOR THE PUBLIC SERVICES DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.

This Section applies only to the free public website and assistant experiences. Liability arising under a separately signed client or commercial agreement is governed by that agreement.

16. Indemnity

The visitor will indemnify, defend, and hold harmless Human Advisor AI and its affiliates, officers, directors, employees, and agents from third-party claims, losses, liabilities, damages, costs, and reasonable legal fees arising from the visitor’s unlawful use of the public services, violation of these Terms, infringement of another party’s rights, or submission of information the visitor was not authorized to provide. Human Advisor AI may control the defense, and the visitor may not settle a claim in a manner that admits fault by or imposes an obligation on Human Advisor AI without its written consent.

17. Governing law, venue, and disputes

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-laws rules, except to the extent mandatory local law applies. Before filing a claim, a party must give notice to compliance@humanadvisor.ai and allow thirty (30) days for good-faith resolution. Any unresolved dispute must be brought exclusively in the state or federal courts serving Sheridan County, Wyoming, except that either party may bring an eligible claim in small-claims court or seek urgent injunctive relief. To the maximum extent permitted by law, disputes must be brought on an individual basis and not as part of a class, collective, or representative action.

18. International use

Human Advisor AI may make the public website and Ava available internationally through jurisdiction-aware implementation profiles. Availability does not mean every feature, service, advisor, communication, or commercial offering is available in every location.

Visitors are responsible for lawful use from their location. Mandatory local rights remain applicable where they cannot be waived. Human Advisor AI may limit features or processing when jurisdiction, consent, transfer, retention, provider, or operational requirements are not satisfied.

A visitor must not use or access the public services in violation of applicable export-control, sanctions, or trade-restriction laws, or from a jurisdiction where such access is prohibited.

19. Changes to these Terms

Human Advisor AI may update these Terms to reflect changes in the services, law, risk, or business operations. The published page will identify its effective date and, when updated, its revision date. Human Advisor AI will assess material changes against product behavior and affected disclosures before they take effect.

Continued use after an updated version takes effect constitutes acceptance only to the extent permitted by applicable law. A materially different processing purpose still requires the applicable separate notice or consent and is not authorized merely by updating these Terms.

20. General terms

These Terms and the Privacy Notice constitute the entire agreement concerning the public services, but do not replace a separately signed agreement governing another relationship or service. If any provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain effective. A waiver must be in writing and is not a continuing waiver. A visitor may not assign these Terms without Human Advisor AI’s written consent; Human Advisor AI may assign them in connection with a merger, reorganization, financing, or sale of all or substantially all of its relevant business or assets. These Terms create no third-party beneficiary rights. Headings are for convenience only. Electronic notices and notices posted through the public services are effective when sent or posted.

21. Contact

Questions about these Terms and compliance or incident reports may be sent to compliance@humanadvisor.ai. Privacy requests should be sent to privacy@humanadvisor.ai.